Floor Care

When you buy a new floor from Jim Boyd’s Flooring America, we make sure you have the care and maintenance instructions. We also carry the manufacturer suggested floor cleaning products. We are always there for you, to answer any questions you may have.

We want you to enjoy your new floor for many years to come. If you have lost your instructions or have a specific question, please feel free to give us a call.


Your new carpet will bring you much satisfaction in the years to come, but only if you keep it in great shape. Here are a few tips to make your relationship with your carpet a long and happy one.

Vacuuming is Key

Vacuuming is key to keeping your new carpet looking new. Dirt and grit embedded in the pile will affect your carpet’s color and cause matting, so you’ll want to vacuum heavy-traffic areas every day if possible. Less heavily used areas can be maintained with once-a-week vacuuming. Vacuum about three passes for light cleaning, and up to seven passes where there is more soil.

For best results, a high suction vacuum cleaner with a beater bar or rotating brush should be used according to the manufacturer’s directions. Make sure you adjust the attachment to the proper height for your carpet. For loop pile carpet, avoid attachments with teeth or ridges.


We do not recommend you use a do-it-yourself web vacuum shampoo machine but rather a Dry Cleaning. We highly recommend Capture Dry Clean System. It is not harmful to your carpet and can be used as often as needed.

A kit with 2 Dry Cleaning canisters, a brush and spot remover is $29.95. If you mention your heard about it on our web page, you will receive a 10% discount.

For grease stains, we recommend After Spot Remover. This sells for $9.95 per can.

To retain the manufacturer’s warranties, 2 years after your carpet installation you must wet clean your carpet to add moisture back in the carpet yarn. Please call us so we may recommend a professional carpet cleaner.

Use caution when buying over the counter carpet cleaning carpets as some of our customers have experienced problems with these store bought products.

Give It a Rest!

Redistributing the load your carpet bears can lengthen its life. So, rearrange your furniture periodically to give some areas of your carpet a rest.


Use Area Rugs

Use quality area rugs inside entryways to prevent dirt and moisture from being tracked onto your hardwood floor. To prevent slippage, only use a quality vinyl rug pad from your retailer. Don’t use rubber, foam back or plastic pads as they may discolor the floor. Avoid excessive exposure to water from tracking during periods of inclement weather.

Area rugs and furniture should be rearranged occasionally as they block sunlight, which may give the appearance of discoloring under the rug. UV sunlight and direct lighting will change the color of different wood species to varying degrees.

Minimize Natural Expansion and Contraction

Maintain a normal indoor relative humidity level of 40% to 60% throughout the year to minimize the natural expansion and contraction of wood. A humidifier is recommended to prevent excessive shrinkage of wood floors due to low humidity levels. This is especially important during the winter or when using a wood stove or electric heat, which tends to cause very dry conditions. In damp conditions, proper humidity levels can be maintained with an air conditioner, dehumidifier or by periodically turning on your heating system during the summer months.

Protect Your Floor from Marring

All wood floors can be scratched, gouged or dented. Sharp or pointed objects, severe impact or concentrated weight can damage your wood floor. Don’t walk on your floor with “stiletto-style” heels as they may cause indentations. Keep all pets’ nails trimmed and filed in order to minimize scratches. Use felt protectors under legs of furniture.

General Care and Cleaning

Damp mopping is appropriate for some finishes – see your manufacturer’s care instructions for guidelines. Never clean or wet mop your hardwood floor with water; it can dull the finish and permanently damage the floor. Do not use any wax or cleaner that must be mixed with water, such as oil soap, as this may ruin your floor and result in the loss of the warranty.

Do not use wax, polish, abrasive cleaners, steel wool or scouring powder.

Wood Flooring With a Urethane Finish

When a spill occurs, spot clean by applying the manufacturer’s recommended “no wax” cleaner onto a clean cloth and rubbing it onto the spot. More stubborn stains may require additional scrubbing with the appropriate scrub pad. Never topically apply wax to your urethane floor. Periodically clean your floor by applying the recommended cleaner to a dampened sponge mop. DO NOT allow puddles of cleaner to remain on the floor’s surface. Excess liquid may damage the fiber of the wood.


Routine Care and Cleaning

Vacuum laminate floors using the wand attachment. Use a dust mop or wipe with a damp cloth for general cleaning. For spills, wipe up immediately with a cloth or sponge. In sandy areas or at the beach, sweep or vacuum regularly. When necessary, use a well-squeezed, damp mop with a Laminate floor cleaner.

Caution: Floors can become slippery when wet. Allow time for the floor to dry after washing. Immediately wipe up wet areas from spills, foreign substances or wet feet.


Use soap-based detergents or “mop and shine” products, as these may leave a dull film on your floor.
Use abrasive cleaners, steel wool or scouring powder which can scratch your floor.
Wax or polish your floor.


Routine Care and Cleaning

Clean wall tiles by wiping with a damp cloth or sponge. Sweep or vacuum (without a beater-bar) floor tiles, then use a damp mop.

Grout Care

Grout is the material used to fill the spaces between tiles. Since it is porous, sealing it will simplify maintenance and cleaning. Shortly after installation, when the tile has been cleaned and dried, grout joints should be treated with a sealer.


Use non-staining mats on your vinyl floor. Do not put rubber-backed, latex-backed or cocofiber mats on your floor because they will stain or damage the surface.

Initial Care and Cleaning

Keep traffic light during the first 24 hours after installation so the adhesive can dry properly. If your floor has been seamed, avoid stepping on the seam sealer for 24 hours so it can dry undisturbed. Avoid scrubbing or washing your floor for at least 3 days after installation. Clean any adhesive residue with a clean, white cloth dampened with mineral spirits.

Caution: Mineral spirits, lighter fluid, painter’s naphtha and isopropyl alcohol are flammable liquids. Take all precautions listed on the container.

Routine Cleaning

Occasionally damp mop the floor with the manufacturer’s recommended cleaner to remove dirt build-up. As a substitute, 2–3 capfuls of clear, non-sudsy ammonia in one gallon of water may be used. Using more than the recommended amount of cleaner may leave a dull film.

Area Rugs

Vacuum your rug regularly.
Clean spills immediately by blotting first with a clean cloth, then spot clean with a clear dish washing detergent in water. Rinse and blot dry.
Never use bleach or bleach products on your area rug.
Use Capture Dry Cleaner on web spills.
For professional cleaning, make sure the hot water extraction method will be used.
ALL PURE SISAL PRODUCTS – these cannot be wet cleaned. Dry clean only.